Effective Date: January 2025
Important: By accessing or using machinespace.ai services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
These Terms of Service ("Terms") govern your access to and use of machinespace.ai's website, platform, and services (collectively, the "Services") provided by Dipl.-Ing. Björn Hansen ("we," "us," or "our").
machinespace.ai provides AI-powered agents for industrial troubleshooting, technical information retrieval, and digital self-service in the mechanical engineering sector. Our Services include:
To access certain features of our Services, you may be required to register for an account. When registering, you agree to:
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree NOT to:
All content, features, and functionality of the Services, including but not limited to software, text, graphics, logos, and AI models, are owned by machinespace.ai or its licensors and are protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to access and use the Services for your internal business purposes, subject to these Terms.
Your use of the Services is also governed by our Privacy Policy. By using our Services, you consent to the collection and use of your information as described in the Privacy Policy.
You retain ownership of any data you upload to our Services ("User Data"). You grant us a license to use, process, and store your User Data solely to provide and improve the Services.
Certain aspects of our Services may be provided for a fee. You agree to pay all applicable fees as described on our pricing page. We reserve the right to modify our fees with reasonable notice.
Payments are non-refundable except as required by law or as expressly stated in your service agreement.
We may offer free trial periods for our Services. We reserve the right to determine your eligibility for trials and to modify or terminate trials at any time without notice.
We strive to maintain high availability of our Services but do not guarantee uninterrupted access. We reserve the right to:
We may terminate or suspend your access to the Services immediately, without prior notice, for any reason, including:
You may terminate your account at any time by contacting us. Upon termination, your right to use the Services will immediately cease.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.
You agree to indemnify, defend, and hold harmless machinespace.ai and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or related to your use of the Services or violation of these Terms.
We implement reasonable security measures to protect your data. However, no method of transmission over the internet is 100% secure. You acknowledge and accept the inherent security risks of providing information online.
Our Services may integrate with or link to third-party services. We are not responsible for the content, privacy policies, or practices of third-party services. Your use of third-party services is at your own risk.
These Terms shall be governed by and construed in accordance with the laws of Germany, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Düsseldorf, Germany.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Effective Date" at the top of this page. Your continued use of the Services after changes constitutes acceptance of the modified Terms.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and machinespace.ai concerning the Services.
If you have questions about these Terms, please contact us at:
machinespace.ai – Dipl.-Ing. Björn Hansen
An den Birken 32
40468 Düsseldorf
Germany
Email: bjoern@machinespace.ai
Last updated: January 2025